The distributor that stopped typing
A U.S. building products distributor with 100+ branches ran on PDFs, emails, and manual keying — vendor confirmations, customer orders, window orders, cost changes, price requests. We've been replacing that typing with software since 2021. The platform now processes millions of documents, audits millions of invoice lines, and governs pricing across tens of millions of records.
Distribution runs on paper — even when the paper is a PDF
The client distributes building products — siding, roofing, windows — through 100+ branches across the U.S. Their ERP is solid. But between the ERP and the outside world sits an ocean of documents: vendor confirmations, customer purchase orders, manufacturer files, cost change notices, price requests. All of it used to flow through human hands and keyboards.
One theme repeats through this entire engagement: many external formats in, one normalized pipeline out. Vendors, customers, manufacturers — everyone communicates their own way. The platform translates, so people don't have to.
One platform between the ERP and everyone else
A back-office application suite and a B2B e-commerce storefront, both wrapped around the client's distribution ERP — extending it, never replacing it.
The same move, repeated until the typing stopped
Every module in this engagement applies the same discipline to a different document stream. Once you see the pattern, you understand why it scales:
1 · Capture
Meet the documents where they already arrive — email inboxes, vendor portals, manufacturer files. No one is forced to change how they send.
2 · Normalize
Custom parsers for consistent formats; AI document models for the rest. Everything becomes structured data — SKUs, units of measure, quantities, prices.
3 · Decide by rules
Configurable rules auto-approve the routine and flag the exceptions. Humans stop doing the 65–95% that never needed them.
4 · Queue the exceptions
What remains lands in worked queues with one-click actions — measured, on-time, and handled by experts instead of everyone.
This is also why the engagement keeps growing: each new document stream — cost changes, rebates, price requests — is one more application of a proven pattern, not a new invention.
Every solution has its own story
Each major capability — what we did, how it works, and the numbers behind it — documented in full.
2 of every 3 vendor documents, reconciled without a human
500+ vendors, custom parsers plus AI document models, 683k documents processed.
Read the story → Order AutomationMatched once, remembered forever
Customer PDFs become ERP orders automatically — order lines from minutes to seconds.
Read the story → Process AutomationThe end of double data entry
771k manufacturer documents integrated; exceptions queued, worked, and measured.
Read the story → Pricing PlatformEvery price on purpose
Cost changes normalized, margins governed across 10–20M records, special prices by workflow.
Read the story → Financial OversightFive million lines, re-checked every year
Continuous invoice auditing — 102k flags, 96.66% resolved on time.
Read the story → B2B E-commerceThe customer is a company, not a login
50,000+ companies ordering online, 3.38M orders, branch-specific pricing.
Read the story →Adoption is the honest metric
Customer order automation grew from 17,000 orders to 95,000+ in three years. Nobody mandates growth like that — branches adopt what works.The engagement keeps expanding for the same reason: each automated stream earns the next one.
Figures are live production numbers as of mid-2026. Client identity withheld under confidentiality; diagrams recreated for publication.
The same work, productized
Everything in this story is now a repeatable MVP Soft service. If parts of it sound like your operation, this is where each one lives.
How many PDFs did your team retype today?
Every document stream that flows through human hands is a candidate. Start with an assessment — we'll find the ones that pay back first.
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