A doctor in every city the mission needs
When a federal prime contractor needs an audiologist in a specific city by next quarter, "we're working on it" isn't an answer. We turned provider recruiting from an inbox activity into a managed pipeline — request in, credentialed provider out, every stage visible.
Recruiting nationwide, tracked nowhere
The business lives or dies on network coverage: the right specialty, in the right city, credentialed for the right contractor. Requests arrived constantly — "we need general medicine in this metro," "ophthalmology for that program" — and each one kicked off phone calls, emails, and notes that lived with whichever recruiter picked it up. Nobody could answer the two questions that matter: where does every search stand, and which ones are stuck?
A pipeline with named stages and no hiding places
Every staffing request enters as a structured record — specialty, partner, state, city, request type — and moves through explicit stages until it becomes a credentialed provider.
The stuck ones surface themselves
Managers see counts per stage and aging per request. A search stalled in "pending documents" for three weeks is visible to everyone — not discovered at quarter-end.
Recruiter accountability, without micromanaging
Every request carries its recruiter, dates, and notes. Workloads balance across the team, and handovers stop losing information when someone's out.
History follows the provider
A recruited provider's record — including documents and notes from before activation — becomes their permanent network profile. Recruiting isn't a separate silo; it's stage one of the same lifecycle.
Coverage on purpose, not by heroics
The question changed from "who's handling that?" to "which stage is it in?" — and that change is the whole product.Pipelines beat inboxes, every time
More from this engagement
The network that outgrew its spreadsheets
The full engagement: recruiting, credentialing, billing, and payments for a 700+ provider network.
Read the story → Solution storyCredentialed, current, and provable
Where the pipeline hands off — document packets and expiration tracking.
Read the story → Solution story$54.5M through one billing engine
Where recruited providers become revenue — billing and commissions.
Read the story →Does your recruiting or onboarding live in inboxes?
Any process that answers "where does it stand?" with a phone call is a pipeline waiting to be built.
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